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About our Services
At Guide Healthcare, we’ve designed our allied health services to ensure that they are person-centred and focuses on the whole person, their goals and quality of life. Our focus is on wellness, prevention, reablement and rehabilitation to create a holistic and individualised approach to care. We employ allied health clinicians who share this approach and passion for evidence-based and person-centred service delivery.
Home Care Participants Information
Allied health services can address a wide range of health-related issues and challenges. A multi-disciplinary approach should help you to maintain your independence, be as pain free as possible, stay healthy and live a better quality of life. Allied health professionals work with you to establish goals which are important to you. Your goals may include things like improving your confidence with walking, reducing arthritic pain, improving your ability to complete personal cares, get back into a sport, occupation or activity, better connect with family and friends or return to cooking.
All Guide Healthcare allied health services can be paid for through your home care package. If allied health services are included in your private health insurance, you should be entitled to a rebate following a visit from one of our clinicians. You may also be eligible to access the Chronic Disease Management (CDM) program through Medicare, following a review by your General Practitioner. This program can assist in covering a portion of 5 visits from most allied health professionals.
Our services are designed to fit into your life. Our mobile clinicians are available 5 days per week and will arrange home visit appointment times which are best for you. After your initial consultation, we will communicate re-visits via a method which suits you. This may mean through phone calls, emails, text messages, appointment cards or by writing on your calendar at home. Your Guide Healthcare clinician will modify the frequency of their visits based on your goals and needs. This will be modified from time to time based on your feedback and how you are progressing.
If you would like to learn more about our home care allied health services, you can request for us to contact you and one of our friendly team members will be in touch very soon.
Home Care Providers Information
We encourage all home care providers to consider every consumers allied health needs when conducting initial assessments. We are able to assist in ensuring that services are delivered through a multidisciplinary team approach. Our clinicians work collaborative, creating referrals between professionals as required. This ensures an ongoing flexible and responsive service according to the consumers changing needs.
Our clinicians complete all necessary documentation including initial and follow-up assessments, care plans and treatment directives including individualised exercise and rehabilitation programs. All relevant documentation is provided to you in a timely manner. Our documentation procedures are in-line with the requirements of our professional bodies and will assist you to meet the requirements of the Aged Care Quality Standards.
We recognise the importance of ensuring transparency and regular communication with our partners. We advocate for a simple referral process and are able to adapt our services to meet your needs.
Compliance Documents and Head Office Support
We know how important it is to ensure that allied health services are delivered in a timely manner. All enquiries are attended to within a 72-hour period by our dedicated head office team. Our priority is to create a quick turnaround from referral to home visit. Our mobile team are available across Greater Sydney, South Coast, The Southern Highlands, Goulburn and Canberra.
Royal Commission into Aged Care Quality & Safety
According to the Commissioners, many people who receive home care services do not have sufficient access to allied health services. The benefits of a multi-disciplinary approach in the promotion of health and wellbeing in older adults are well known. Without allied health support, many older adults are experiencing a preventable functional decline.
In 2018–19, only 2% of total Home Care Package funding was spent on allied health.
A review of consumers accessing Level 4 Home Care Package found that they were using approximately 1% of their total hours of care a fortnight on allied health services.
This is an alarmingly low level of allied health up-take. The Commissioners concluded that a cultural shift needs to occur within the aged care sector, to view allied health services as valuable rather than a burden on funding.
Contact us.
General Enquiries
admin@guidehealthcare.com.au
02 9663 0387