Training & Education
Investing in staff education is one of the most powerful ways to improve care standards and enrich the lives of older people, both in residential aged care and in the home. Providing teams with the right knowledge and practical skills builds confidence, reduces risks, and ensures consistent, high-quality outcomes.
Guide delivers a wide range of tailored training services, from falls management and manual handling to specialised education programs and events, giving staff the tools they need to provide safer, smarter, and more person-centred care every day.
Training and Education Services
We provide a comprehensive range of training and education services, tailored to your organisation’s unique needs and operating procedures. Our services can be delivered in-person, virtually, or through dedicated ‘Awareness Months’, with topics aligned to your priorities and emerging trends. Each program is supported by practical resources and subject matter expert presentations, ensuring staff gain the knowledge and confidence to deliver safer, higher-quality care.
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What makes working with people so rewarding?
In aged care, it’s the human connection. A resident’s experience of care can change dramatically when staff move beyond a ‘task mindset’ and bring empathy into every interaction.
That’s why Guide Healthcare’s Manual Handling Training goes beyond technique—it teaches safe, person-centred practice that protects both residents and staff. Covering everyday activities like lifting, transferring, and supporting movement, our training equips teams to manage high-risk tasks confidently, safely, and with dignity. -
Falls are one of the most significant risks in aged care, with research showing that up to 50% of residents experience a fall within six months, and rates rising to over 70% for those living with dementia. Contributing factors include cognitive impairments, incontinence, musculoskeletal decline, sensory changes, and polypharmacy, placing residents at heightened risk. Yet many falls are preventable. Guide’s Falls Management and Prevention Training equips staff with the knowledge and strategies to proactively reduce falls, shift workplace culture, and embed a whole-team approach. By focusing on practical, evidence-based and often simple interventions, our training empowers staff to make a meaningful impact on safety, wellbeing, and quality of life for residents.
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Guide’s Dementia Awareness Education programs are designed to build knowledge, understanding, and confidence among aged care and home care staff in supporting people living with dementia. Through expert-led presentations, interactive sessions, and practical resources, we explore the latest evidence-based strategies to improve communication, manage behaviours, and enhance quality of life. By raising awareness and promoting best practice, our program helps staff deliver more compassionate, person-centred care while reducing stigma and fostering a supportive environment for residents, clients, and their families.
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Guide’s Safe Work Practices and Standard Operating Procedures are designed to keep both staff and clients safe by embedding clear, evidence-based standards into daily care. Our procedures outline best practice for manual handling, infection control, incident response, and workplace safety, ensuring compliance with industry regulations and promoting consistency. By providing staff with structured, practical guidelines, we create safer work environments, reduce risks, and support high-quality care outcomes for every client.